Beginners

This course is ideal for you if you have never used Email at work or have only used it to send and receive basic Emails.

• Send, receive and reply to an Email message
• Forwarding, replying
• Send and receive attachments. Save an attachment
• Read receipts
• Use the address book
• Create Folders to organise your Emails
• Add events to the calendar
• Views
• Use Notes
• Use Tasks to organise your workload
• Sensitivity and importance when sending
• Preview pane

Advanced

This course is ideal for you if you have never used Email at work or have only used it to send and receive basic Emails.

• Customise Email to include a signature, background stationery and formatting
• Recall an Email, use ‘Out of Office’, flags and receipts
• Distribution lists, routing
• Use voting buttons and forms for easy information gathering
• Use the address book to send business cards and for mail merge
• Use rules and alerts to organise your Emails
• Use the calendar to plan meetings with colleagues
• Use advanced search options
• Journal

Microsoft Office Training

The course content is flexible depending on the needs and interests of the class. Individual queries will be accommodated as far as possible.